We want you to absolutely LOVE your purchase from Charlie Swims!
We ask that you please read and understand our Return Policy. Please let us know if you have any questions or concerns before purchasing: email@example.com.
**HOLIDAY RETURN POLICY**
We're extending our return window for the holiday season. Orders placed between November 1st, 2022 and December 24th, 2022 will be eligible for a store credit refund.
To qualify, the return must be postmarked by January 13, 2023. Items purchased after December 24, 2022 will qualify for our standard return policy below. Please note, all existing policies, exceptions, and exclusions apply for the holiday extension. Some items are final sale and cannot be returned.
STANDARD RETURN POLICY
Charlie Swims ONLY OFFERS STORE CREDIT FOR RETURNS. We do not refund back to your original method of payment. Please feel free to contact us directly regarding sizes or styling as we are more than happy to assist you with any questions.
Items may be returned within 14 days from the date your items are delivered (or picked up if local.) Items must be in original condition and returned within 14 days to receive store credit.
Please note the following exceptions to our return policy:
-Unfortunately, we cannot accept returns on gift cards.
-Returned items must have tags still on and be returned in original packaging
-Returned items must have no visible signs of wear or use
-If there are any signs of wear (lotion, self-tanner, etc), the return will not be processed and the item will be returned to the customer.
*Please allow 10 business days for your return to be processed from the date we receive it. You can still shop while you wait for your refund to be issued. Refunds and in-store credit will be issued net of return costs when applicable. Unapproved items will be returned at your expense.
*CHARLIE SWIMS IS NOT RESPONSIBLE FOR LOST, MISSING, OR DAMAGED ITEMS THAT HAPPENS AS A RESULT OF SHIPPING.*
At Charlie Swims, we pride ourselves on providing fast shipping on all orders. Orders are typically fulfilled and shipped the next business day.
You can expect your package to arrive within 3-7 business days.
Flat Rate $5 Shipping On All Orders under $100
FREE SHIPPING ON ALL ORDERS OVER $100+